Contact information

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<h1>Contact Information</h1>

<p><strong>Last updated: 22 August 2026</strong></p>

<p>
This website is operated under the brand name
<strong>The Authentic Bihar</strong>. Customers may contact us using the
details provided below for product enquiries, orders, delivery concerns,
payments, complaints and other customer-service matters.
</p>

<div class="tab-contact-box">
<p>
<strong>Brand Name:</strong><br>
The Authentic Bihar
</p>

<p>
<strong>Legal Business Name:</strong><br>
THE AUTHENTIC BIHAR
</p>

<p>
<strong>Website:</strong><br>
<a href="https://www.theauthenticbihar.com">
www.theauthenticbihar.com
</a>
</p>

<p>
<strong>Customer-Support Email:</strong><br>
<a href="mailto:support@theauthenticbihar.com">
support@theauthenticbihar.com
</a>
</p>

<p>
<strong>Customer-Support Phone:</strong><br>
<a href="tel:+919538494475">
+91 95384 94475
</a>
</p>

<p>
<strong>WhatsApp Support:</strong><br>
<a
href="https://wa.me/919538494475"
target="_blank"
rel="noopener"
>
+91 95384 94475
</a>
</p>

<p style="margin-bottom: 0;">
<strong>Registered Business Address:</strong><br>
THE AUTHENTIC BIHAR, GUHA VILLA, OPPO CMS HIGH SCHOOL, ADAMPUR, BHAGALPUR, BIHAR - 812001
</p>
</div>

<h2>Customer-Service Hours</h2>

<p>
<strong>Monday to Saturday:</strong> 10:00 AM to 6:00 PM
</p>

<p>
<strong>Sunday and public holidays:</strong> Limited support
</p>

<p>
Messages received outside working hours will ordinarily be answered during
the next available business period.
</p>

<h2>Order-Related Assistance</h2>

<p>
When contacting us regarding an existing order, please provide your order
number, registered mobile number and a clear description of your concern.
</p>

<p>
For damaged, leaking, expired, missing or incorrect products, please also
share clear photographs of the product, packaging and shipping label. An
unboxing video may be requested where available.
</p>

<h2>Grievance Officer</h2>

<p>
Customers may contact our designated grievance officer regarding complaints
that remain unresolved through regular customer support.
</p>

<div class="tab-contact-box">
<p>
<strong>Name:</strong><br>
ASIT AYUSH
</p>

<p>
<strong>Designation:</strong><br>
Grievance Officer
</p>

<p>
<strong>Email:</strong><br>
<a href="mailto:support@theauthenticbihar.com">
support@theauthenticbihar.com
</a>
</p>

<p>
<strong>Telephone:</strong><br>
<a href="tel:+919538494475">
+91 95384 94475
</a>
</p>

<p style="margin-bottom: 0;">
<strong>Address:</strong><br>
ASIT AYUSH, GUHA VILLA, OPP CMS HIGH SCHOOL, BHAGALPUR - 812001
</p>
</div>

<p>
Please mention <strong>“Grievance”</strong> in the email subject line and
include your full name, order number, registered mobile number and details
of the matter.
</p>

<div class="tab-contact-warning">
<strong>Security reminder:</strong> The Authentic Bihar will never ask for
your OTP, UPI PIN, card PIN, CVV or account password. Do not share these
credentials with anyone.
</div>

<div class="tab-contact-support">
<h2>Need Assistance?</h2>

<p>
Email:
<a href="mailto:support@theauthenticbihar.com">
support@theauthenticbihar.com
</a>
</p>

<p style="margin-bottom: 0;">
Phone and WhatsApp:
<a href="tel:+919538494475">
+91 95384 94475
</a>
</p>
</div>

</div>