Contact Us
We’re Here to Help
Contact The Authentic Bihar
Have a question about our products, ingredients, available pack sizes, delivery or an existing order? Our customer-support team is here to help.
Customer Support
Call us for assistance with orders, delivery, payments, damaged or incorrect products and other service-related concerns.
+91 95384 94475WhatsApp Support
Message us for product recommendations, availability, current offers and assistance with placing an order.
CHAT ON WHATSAPPEmail Support
Email us regarding products, existing orders, delivery or any customer-service concern.
support@theauthenticbihar.comWhen Emailing Us
Please include the following information so our team can understand and resolve your concern quickly:
- Your full name
- Your order number
- Your registered mobile number
- A brief description of your concern
- Relevant photographs or an unboxing video, where applicable
Customer-Service Hours
Messages received outside working hours will be answered during the next available business period.
Before Contacting Us
You may find quick answers regarding delivery, payments, product storage, returns and product information on our Frequently Asked Questions page.
VIEW FREQUENTLY ASKED QUESTIONS →Damaged, Leaking or Incorrect Product?
Please contact us promptly after delivery. Retain the original product, packaging and shipping label until your concern has been reviewed. Clear photographs and an unboxing video may be required to verify the issue and determine eligibility for a replacement or other resolution.
The Authentic Bihar
We’re Always Happy to Help
We want every interaction—from selecting a traditional Bihari product to receiving it at your doorstep—to feel simple and dependable. Whether you need product guidance or order support, our team is only a message away.
CONTACT OUR TEAMRooted in Bihar. Made for Every Home.